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Privacy Policy

Last updated: December 3, 2025

BillerPlus, Inc. ("Company", "we", "us", or "our") operates the BillerPlus service (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

  • Account Information: When you register for an account, we collect your name, email address, company name, and password.
  • Billing Information: When you subscribe to a paid plan, we collect payment information through our payment processor (Stripe). We do not store full credit card numbers.
  • Invoice Data: When vendors submit invoices through your portal, we collect the information contained in those submissions (vendor name, invoice numbers, amounts, dates, and uploaded documents).
  • Communications: When you contact us, we collect the information you provide in your correspondence.

Information Collected Automatically

When you use our Service, we automatically collect:

  • Log Data: Your IP address, browser type, operating system, pages visited, and timestamps.
  • Usage Data: How you interact with the Service, including features used and actions taken.
  • Device Information: Device type, unique identifiers, and mobile network information.

Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary to provide you with the Service and as described in this Privacy Policy. We will also retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Invoice data and documents are retained for the duration of your subscription and for 90 days after account termination, unless you request earlier deletion.

Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share data with third-party vendors who help us operate the Service (hosting, payment processing, email delivery).
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Export: Request a portable copy of your data.
  • Opt-out: Opt out of certain uses of your data.

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from your country. We take steps to ensure that your data receives an adequate level of protection.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Address: BillerPlus, Inc.

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